Rhino Systems / Microsoft CSP and managed services

Microsoft operations and continuity

Microsoft CSP and managed services.

We combine licensing, administration, consumption governance, support and continuity so Azure, Dynamics 365 and Power Platform operate with control and accountability.

CSP Direct Partner in Mexico and Microsoft enterprise support

01 / Business outcome

Cloud operations require continuous governance, not only licenses.

Rhino Systems supports each institution from service selection and provisioning through day-to-day administration of its Microsoft environment.

We consolidate subscription, consumption, incident and change information to support decisions, prevent deviations and keep operations under control.

One accountable team coordinating licensing, platforms, support and operational continuity.

02 / Capabilities

Integrated control of the Microsoft ecosystem.

We combine commercial capabilities, technical administration and operational governance to reduce fragmentation and accelerate response.

01

Licensing and subscriptions

Provisioning and administration of Azure, Dynamics 365, Power Platform and Microsoft services.

02

Consumption governance

Visibility, reconciliation, monitoring and recommendations for financial and operational control.

03

Managed services

Platform monitoring, administration, maintenance, change and coordinated support.

04

Incident management and escalation

Diagnosis, case management and escalation through Microsoft Unified Enterprise Support.

03 / Process

From contracting to continuous improvement.

Every stage is governed through ownership, evidence and follow-up.

01Inventory

Services, licenses, subscriptions and owners.

02Provisioning

Assignments, activation and initial configuration.

03Governance

Consumption, security, change and capacity.

04Support

Incidents, requests and escalations.

05Optimization

Recommendations and controlled evolution.

04 / Execution

Accountability throughout the lifecycle.

Technology, process and adoption are governed as one initiative, with acceptance criteria and evidence of progress.

  1. Definition and assessment

    Objectives, scope, processes, owners, dependencies, risks and metrics.

  2. Functional design and architecture

    Operating model, experience, data, security, integrations and technical decisions.

  3. Configuration and development

    Implementation of capabilities, extensions, automation and interfaces.

  4. Testing and operational readiness

    Functional, end-to-end, security, performance and acceptance validation.

  5. Deployment and stabilization

    Production release, monitoring, issue resolution and operational transfer.

  6. Evolution and support

    Enhancements, administration, incident management and solution continuity.

05 / Service model

Continuity with technical and financial visibility.

Administration is connected to business priorities and Delivery operations.

CSP Direct PartnerA direct relationship for administering Microsoft services in Mexico.
Embedded FinOpsConsumption reconciliation and governance within the managed operation.
Enterprise supportCoordination and escalation of complex cases with Microsoft.
Documented governanceInventory, owners, service levels, evidence and follow-up.

06 / Contact

Let us discuss your Microsoft operations.

Tell us what you need to license, administer, control, support or stabilize.

atencion@rhino.systems+52 55 4777 6300+52 55 4841 8378